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MRO
is committed to providing the highest level of care
possible to our customers in the medical community.
In doing so MRO has established a complex, but critical
element to constantly monitor and evaluate ourselves.
Our Quality Management Program ensures that our
employees are following and maintaining all policies
set forth by MRO. The program regularly evaluates
how well these procedures are being followed by
our staff. It also documents our strengths and weakness’s
so that we are always learning as we go. We understand
that we are in the complex and ever changing world
of pre-hospital medicine and guarantee to never
become complacent in our policies and procedures.
Our commitment to the Northeast Oklahoma medical
community is to become the leading provider of medical
transportation services. We are able to offer a
very wide range of services to our customers. All
of MRO leadership staff are comprised of people
who have spent an extensive amount of time in the
emergent and non emergent transport industry as
nurses, paramedics, and EMT’s themselves.
Our management team is able to pool and combine
all of our extensive knowledge of the medical transport
business and use it to better serve it’s customers
of the hospital, rehabilitation, and nursing home
industry.
Our goal to all medical facilities is to provide
the highest level of care needed for any patient
with the most prompt, courteous, and knowledgeable
service available. Our experience with all forms
of medical facilities has given us an understanding
and provided us with the expectations that you expect
when you need a patient transported from one facility
to another location. MRO recognizes the importance
of being on time for the transport of your patient,
and the service that is expected when we transport
a patient who is admitted to your facility. We understand
that your facility’s name and reputation is
an extension of the transportation that your have
set up to provide for your patients. MRO holds your
reputation and facility name in high regard and
continuously stresses and teaches that to our entire
field employee staff. MRO holds a higher standard
of care than what is mandated by the state for all
personnel. As an example of our commitment to excellent
patient care, MRO requires additional training for
it’s personnel in the areas of emergency driving,
cardiac care, trauma care, and respiratory care
with an extensive background in management of ventilator
dependent patients. We also provide training in
intravenous pump management for a wide variety of
fluids and medications.
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